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3:30 PM
Registration Opens
5:00 PM - 6:30 PM
Welcome Reception
7:15 AM - 8:15 AM
Breakfast and Exhibition Opening
8:15 AM - 9:45 AM
Keynotes
Keynote

Welcome and Opening Remarks

Mon · 8:15 AM - 8:30 AM
Geoff Scott - CEO, ASUG
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Mon, Oct 28, 2019 · 8:15 AM - 8:30 AM

Welcome and Opening Remarks

Welcome to Biz.ONE Conference 2019! To kick off the event, Geoff Scott, the CEO of Americas’ SAP Users’ Group (ASUG) will set the stage for what promises to be a truly fantastic user conference. As the organization working to empower you to make more possible with SAP, ASUG has resources at Biz.ONE to make sure your business continues to see benefit from your SAP implementation.
Keynote

ISlide’s Use of Innovation with SAP Business One in the Cloud to Reach New Customers

Mon · 8:30 AM - 9:05 AM
Justin Kittredge - President, CEO, and Janitor, ISlide Inc.
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Mon, Oct 28, 2019 · 8:30 AM - 9:05 AM

ISlide’s Use of Innovation with SAP Business One in the Cloud to Reach New Customers

Justin Kittredge, founder of ISlide, knows the meaning of value. During his appearance on Shark Tank, he turned down an investment offer that didn’t match what he knew ISlide was worth, so Justin and his team have since worked tirelessly to continue growing their business. What ISlide really needed in order to grow was the ability to create new sales channels through fast deployments of customized microsites, a new customized customer experience rather than a generic experience, and all of this in a fully integrated system. Justin knew the way to get there was by finding a way to reduce initial capital investment and create more flexibility with the cloud.

Using SAP Business One and especially relying on cloud technology, ISlide has seen an increase of revenue, more customers, higher customer satisfaction, process automation, and more as well as better data analytics. Now that marketing is fully tied into B2B, customers have more options today and their needs are addressed proactively. ERP and cloud innovation help ISlide understand its customers, enabling higher levels of customer satisfaction along with increased revenue.

In this inspiring keynote, you’ll hear from an entrepreneur who knows value when he sees it—or hears it. Join Justin for this fascinating story of a company that lets people stand in what they stand for.

 
Keynote
  • Justin Kittredge
    President, CEO, and Janitor, ISlide Inc.
Keynote

An Extensible Platform for Growth: SAP Propels Your Business Forward

Mon · 9:05 AM - 9:40 AM
Rainer Zinow - SVP of Product Development for SAP Business One and SAP Business ByDesign, SAP
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Mon, Oct 28, 2019 · 9:05 AM - 9:40 AM

An Extensible Platform for Growth: SAP Propels Your Business Forward

The SAP Business One Digital Core is what enables you as you spearhead disruptive opportunities for doing business. But how can a piece of software that has been around for decades still be part of leading digital change within organizations? By creating an extensible platform that connects to the tools you need and anticipates the features you require, SAP supports your growth with an eye on the future.

In this session, Rainer Zinow will dive into detail about the SAP Business One development process and how the entire SAP team prepares for a digitally enhanced future. Don’t miss this session for an exciting inside look at the direction of SAP Business One.
Keynote
  • Rainer Zinow
    SVP of Product Development for SAP Business One and SAP Business ByDesign, SAP
9:40 AM - 10:45 AM
Speed Networking, Refreshments and Exhibition Viewing

Speed Networking

Mon · 9:45 AM - 10:45 AM
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Mon, Oct 28, 2019 · 9:45 AM - 10:45 AM

Speed Networking

Expand your network and make meaningful connections with professionals who can help you solve business challenges at our speed-networking event. You must be registered for the conference to attend and sign-up is required.*

*Speed networking is open to the first 60 customers and will be on available on a first-come, first-served basis.

 
Demo Theater

Identifying Cross-Selling and Upselling Opportunities for Your Business

Mon · 9:50 AM - 10:10 AM
John Sefton - Solutions Consultant, Phocas Software
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Mon, Oct 28, 2019 · 9:50 AM - 10:10 AM

Identifying Cross-Selling and Upselling Opportunities for Your Business

Uncovering ways to improve profit margins and increase sales for your business can be challenging, but it doesn’t have to be.

Being able to proactively incentivize your customers to purchase more of what they need allows you to generate additional sales revenue. But how do you know which customers are buying, and more importantly, what they are not?

In this session, you will learn the benefits of data analytics and how it can help you:

  • Improve profit margins.

  • Increase sales across your product range.

  • Improve customer retention.

Demo Theater
  • John Sefton
    Solutions Consultant, Phocas Software
Demo Theater

Driving Growth and ROI with SAP Business One-Integrated E-Commerce

Mon · 10:15 AM - 10:35 AM
Rob Cook - Business Development Manager, k-eCommerce
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Mon, Oct 28, 2019 · 10:15 AM - 10:35 AM

Driving Growth and ROI with SAP Business One-Integrated E-Commerce

Join k-eCommerce Business Development Manager Rob Cook to learn how our client Detroit Speed maximized its business growth with an SAP Business One-integrated e-commerce solution. In this 20-minute demo theater presentation, we will dive into key ways business owners can drastically lower operational costs, maximize sales growth, and ensure a substantial ROI on their investment.

We’ll discuss:

  • Capturing the online market

  • Increasing brand awareness

  • Building customer loyalty

  • Improving operational efficiency

  • Maximizing business


Key Business Benefits:

  • Integration: Optimized for B2B and B2C; integrated to SAP Business One

  • PCI DSS Certified: k-eCommerce maintains full PCI DSS Level 1 certification

  • Responsive: The solution is designed to help reach new markets

Demo Theater
  • Rob Cook
    Business Development Manager, k-eCommerce
10:45 AM - 11:25 AM
Track Sessions
Track 1

ISlide’s Comprehensive Approach to B2B Management Drives Customers and Revenue

Mon · 10:45 AM - 11:25 AM
Paul Gibson - COO, ISlide Ed Arboleda - COO, Focused Impressions
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Mon, Oct 28, 2019 · 10:45 AM - 11:25 AM

ISlide’s Comprehensive Approach to B2B Management Drives Customers and Revenue

ISlide found itself in a predicament not unlike many other organizations using SAP Business One: a patchwork assembly of disparate technology that did not allow ISlide to quickly adapt to changing customer needs and emerging business trends. Without an integrated solution, ISlide was unable to create a consistent framework for affiliates or generate useful information out of the vast amounts of customer data. By developing a strong relationship with Focused Impressions, ISlide was able to leverage the FocusPoint e-commerce platform to create a comprehensive and fully integrated B2B management system that provided new customer insight through effective customer analytics.

In addition to creating an innovative and easy B2B experience that addresses customer needs, ISlide increased its revenue and customer base as well as developed new revenue channels that weren’t available previously. ISlide was able to lower its ongoing operating costs as a result of automation and was able to redeploy some staff members to other critical business tasks.

Businesses that don’t innovate or adapt will be at risk of losing customers and revenue. Join Paul and Ed in this session to learn from their insights and see benefits inside your own organization.
Track 1
  • Paul Gibson
    COO, ISlide
  • Ed Arboleda
    COO, Focused Impressions
Track 2

Reinventing Your Business with SAP Cloud-Based Solutions

Mon · 10:45 AM - 11:25 AM
Stephen Davis - COO, Bar ALE, Inc.
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Mon, Oct 28, 2019 · 10:45 AM - 11:25 AM

Reinventing Your Business with SAP Cloud-Based Solutions

A familiar struggle in business is identifying common problem areas that impact not only the culture of the company but also the efficiency and attitude of the team. Implementing SAP Business One as a cloud-based ERP system has allowed us to ask better questions about our business and see relevant data that was not possible in our previous software.

As a family-owned business for 60 years, we continue to strive for a culture of excellence, and SAP has brought efficiency and a higher standard for manufacturing accuracy, customer communication, and overall revenue. We have seen a dramatic increase in sales revenue since implementation, including reduced overhead and notable increases in the productivity, efficiency, and attitude of our team. Our team spends less time with internal paperwork and more time with customers and vendors, which is an obvious “win” for our organization. Since the implementation, we have asked more hard questions about how we run our business and “why.” This has effectively reinvented our entire core business and allowed us to remain relevant to the marketplace.

Key Business Benefits:

  • Increased sales revenue

  • Improved operating efficiency

  • Reduced overhead/operating costs

Track 2
  • Stephen Davis
    COO, Bar ALE, Inc.
Track 3

From Chaos to Harmony: How Favorite Fishing Managed Explosive Growth Across 3 Brands

Mon · 10:45 AM - 11:25 AM
Sean Crowley - Business Consultant - ERP and Direct Integration, Favorite Fishing & Googan Baits
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Mon, Oct 28, 2019 · 10:45 AM - 11:25 AM

From Chaos to Harmony: How Favorite Fishing Managed Explosive Growth Across 3 Brands

Managing three different company brands amid an explosion of growth comes with a host of challenges. Add a disparate technology stack with conflicting systems, and anyone would be at their wit’s end trying to make sense of it all.

Not one prone to panic, Winston Tucker knew that in order to channel the immediate success his companies were experiencing into sustained growth, he needed to put together a long-term plan that would give him a platform that would integrate data from across the various businesses into a single source of truth. He also knew that too many customizations would leave him slowed down by lengthy upgrades when it came time to update his systems. With the help of some smart partnerships, Winston spearheaded a plan that brought harmony to his company out of a cloud of chaos.
Track 3
  • Sean Crowley
    Business Consultant - ERP and Direct Integration, Favorite Fishing & Googan Baits
Track 4

The New Play on RMA (Return Material Authorization)

Mon · 10:45 AM - 11:25 AM
Gerwyn Begonia - Senior Solutions Advisor, ProjectLine Solutions
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Mon, Oct 28, 2019 · 10:45 AM - 11:25 AM

The New Play on RMA (Return Material Authorization)

Are you experiencing difficulty managing returns? Are you looking to streamline the return process for both customer product returns and product returns to vendors?

Handling return material authorizations (RMAs) can be a headache if you don’t have the proper processes in place. But here's the good news: SAP Business One version 9.3 contains new RMA functionality that streamlines the entire RMA process. You can improve control of the return process, and get complete visibility into your product returns so you can make important decisions about:

  1. Offending product lines

  2. Necessary quality control measures

  3. Customer warranty obligations

  4. Customer satisfaction retention

  5. Vendor negotiations

  6. The overall impact to your bottom line costs associated with product returns


Key Business Benefits:

  • Gain efficiency with a streamlined RMA process.

  • Improve customer service, retention, and loyalty.

  • Make smarter business decisions with RMA analytics and metrics.

Track 4
  • Gerwyn Begonia
    Senior Solutions Advisor, ProjectLine Solutions
11:35 AM - 12:15 PM
Track Sessions
Track 1

'Enjoying the Automated Life with Full-Service EDI

Mon · 11:35 AM - 12:15 PM
Joe Leimer - Senior Director of Technology, Design Resources Inc. Grant Stadheim - Senior Channel Manager, SPS Commerce
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Mon, Oct 28, 2019 · 11:35 AM - 12:15 PM

'Enjoying the Automated Life with Full-Service EDI

Managing technology across multiple business units with different order processes is daunting to say the least. That is until you automate. In this session, Joe Leimer will share how DRI and its affiliated companies used SAP Business One and SPS Commerce (EDI) since 2012 to streamline the needs of four very unique apparel businesses. In record time, the team integrated solutions to better manage tens of thousands of parent purchase orders across more than 20 trading partners, supporting direct-to-consumer shipments, special/custom orders, and anything else customers have asked for. Built-in flexibility allows each business unit to run its operations to match customer expectations while eliminating manual processes and stress for DRI. The retail teams use one screen for visibility to all orders, and the best part is the company can confidently say, “yes” when a retailer asks if EDI trading requirements can be met.

Key Business Benefits:

  • Tips on how to manage diverse business needs

  • How to replace manual processes by integrating systems

  • How to manage complex fulfillment requirements with ease

Track 1
  • Joe Leimer
    Senior Director of Technology, Design Resources Inc.
  • Grant Stadheim
    Senior Channel Manager, SPS Commerce
Track 2

SAP Business One Tips and Tricks

Mon · 11:35 AM - 12:15 PM
Cristina Ramirez - SAP Manager, Gaumard Scientific
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Mon, Oct 28, 2019 · 11:35 AM - 12:15 PM

SAP Business One Tips and Tricks

This historically top-rated tips and tricks session is presented by Cristina Ramirez to feature Tips and Tricks collected by SAP Business One experts.

Attendees of all levels should benefit from the following:

  • Increase “out-of-the-box” product usability.

  • Improve user efficiency and business performance.

  • Learn about “hidden” functionality and system shortcuts.

Track 2
  • Cristina Ramirez
    SAP Manager, Gaumard Scientific
Track 3

How Corporate Culture Can Make or Break Your SAP Innovation Strategy

Mon · 11:35 AM - 12:15 PM
Tim Guest - Managing Director, Zoedale Ltd.
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Mon, Oct 28, 2019 · 11:35 AM - 12:15 PM

How Corporate Culture Can Make or Break Your SAP Innovation Strategy

Are you looking to get more out of SAP Business One by improving processes, integrating with third-party software, moving to HANA, and taking advantage of mobile? Are you working on anything innovative with SAP Business One that’s going to be a game changer and set you apart from the competition?

Without the right corporate culture in place, these plans will likely fail. As Peter Drucker said: "Culture eats Strategy for breakfast".

Tim Guest is managing director of SAP Business One user Zoedale Ltd in the U.K. and has firsthand experience of this. After implementing SAP Business One in 2014, Zoedale Ltd went on a three-year cultural change program, which saw 50% of its existing staff leave. In 2019 the 15-person team is working to a set of values and principles; the culture really is about challenging the status quo and constantly looking at ways to improve processes.

This session will give attendees a few simple steps to help them define their values and principles and create a culture that not only accepts change but also drives change.

Key Business Benefits:

  • Learn how culture can help achieve your business objectives.

  • Define a set of values and principles aligned with your strategy.

  • Build a culture that drives innovation, change, and improvement.

Track 3
  • Tim Guest
    Managing Director, Zoedale Ltd.
Track 4

How to Work Together With Your Partner…But Separately

Mon · 11:35 AM - 12:15 PM
Idit Saguey - Product Expert, SAP Darek Niton - Senior Manager Customer Relations North America, SAP
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Mon, Oct 28, 2019 · 11:35 AM - 12:15 PM

How to Work Together With Your Partner…But Separately

With so much of what we accomplish as individuals and organizations being dependent on collaborating with others, it has never been more important to having strong relationships with our business allies. Join Darek Niton, as we discuss leveraging your partners and strengthening your relationships with them to increase project success and overall customer experience

At the same time you want to be self sufficient and well educated! Hear from Idit Saguey about free online training resources from SAP available to all Business One users inside your organization.

SAP offers a full library of free online courses in its SAP Business One Edition of the SAP Learning Hub.  Content includes the latest demos, simulations, quizzes and hands-on case studies. Discover additional resource for support, on going knowledge transfer, on the fly help and how to connect with other SAP Business One Users.
Track 4
  • Idit Saguey
    Product Expert, SAP
  • Darek Niton
    Senior Manager Customer Relations North America, SAP
SAP Feedback Exchange

Cloud Deployment and Analytics Tools

Mon · 11:35 AM - 12:15 PM
Ari Schapira - Chief Product Owner, SAP Business One Tom Olds - Program Manager, SAP Andreas Wolfinger - Vice President, SAP Business One, Head of Product/Solution Management, SAP SE
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Mon, Oct 28, 2019 · 11:35 AM - 12:15 PM

Cloud Deployment and Analytics Tools

Biz.ONE Conference offers an opportunity for you to have a direct influence on the direction of SAP Business One. Based on user feedback from last year, the SAP team implemented dozens of individual changes to how SAP Business One functions.

At Biz.ONE this year, you can participate in SAP’s Feedback Exchange to engage in a two-way dialogue with SAP Business One’s product manager. You’ll be able to give your thoughts and feedback on the direction of the software and its features. Additionally, you can hear directly from part of the team that’s designing new features and functionality about plans for the software. With three chances to be part of the conversation, don’t miss this opportunity to be part of a new level of engagement with SAP directly.
SAP Feedback Exchange
  • Ari Schapira
    Chief Product Owner, SAP Business One
  • Tom Olds
    Program Manager, SAP
  • Andreas Wolfinger
    Vice President, SAP Business One, Head of Product/Solution Management, SAP SE
12:15 PM - 1:30 PM
Women Connect Luncheon, Lunch and Exhibition Viewing
Women Connect

Women Connect Luncheon Sponsored by Third Wave Business Systems

Mon · 12:15 PM - 1:15 PM
Cristina Ramirez - SAP Manager, Gaumard Scientific Milena Radakovic - President, Nexus Exhibits Korey Lind - CEO, Third Wave Business Systems Beth Waters - Director of Channel Sales, SAP Business One, , SAP
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Mon, Oct 28, 2019 · 12:15 PM - 1:15 PM

Women Connect Luncheon Sponsored by Third Wave Business Systems

Please join us for the inaugural Women Connect luncheon at Biz.ONE. ASUG Women Connect exists to help women in SAP technology visualize and inspire success. By bringing together a multitude of thought leaders and seasoned professionals, this group will take a deep dive into hot-button issues experienced throughout all organizations. In addition to the digital journey, discussions will also include diversity, navigating complex work environments, and balancing a successful career with personal life.
Women Connect
  • Cristina Ramirez
    SAP Manager, Gaumard Scientific
  • Milena Radakovic
    President, Nexus Exhibits
  • Korey Lind
    CEO, Third Wave Business Systems
  • Beth Waters
    Director of Channel Sales, SAP Business One, , SAP
Demo Theater

Affordable Self-Service Business Intelligence for SAP Business One

Mon · 12:20 PM - 12:40 PM
Corey Mendelsohn - President, NewIntelligence
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Mon, Oct 28, 2019 · 12:20 PM - 12:40 PM

Affordable Self-Service Business Intelligence for SAP Business One

Are you running SAP Business One SQL Server with limited reporting capabilities? Are you looking for improved operational efficiency that you can manage in-house with respect to a reliable and scalable analytics solution?

Within your existing SAP Business One framework, we will show how a reporting database created specifically for SAP Business One can help create reports you need without third-party intervention in 10 different modules (Quotes, Orders, Invoicing, Inventory, Purchasing, CRM, Available-to-Sell, Accounts Receivable, Accounts Payable, and General Ledger).

We will demonstrate how you can save a significant amount of time manipulating SAP Business One data and be able to create reports on your own. As a result, management can make proactive decisions based on critical company data and avoid reactionary reporting.

We will show how NewIntelligence’s SAP Business One Quick Start analytics solution utilizes a suite of IBM Analytics software that provides operations, executives, sales, and marketing teams the ability to create, schedule, and distribute custom reports daily. It allows business professionals to create and analyze their own sophisticated SAP Business One reports and dashboards with little training and no help from IT.

Key Business Benefits:

  • Report on data from a data warehouse versus direct to SAP Business One with 10 modules.

  • Make consistent decisions based on trusted data and “one version of the truth.”

  • Rapid ROI with a fast and easy two-to-three-week implementation with training.

Demo Theater
  • Corey Mendelsohn
    President, NewIntelligence
Demo Theater

Improve Your Shipping Process with an Integrated Solution

Mon · 12:45 PM - 1:30 PM
Caroline Rua - VP of Marketing and Sales, V-Technologies, LLC
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Mon, Oct 28, 2019 · 12:45 PM - 1:30 PM

Improve Your Shipping Process with an Integrated Solution

Are you utilizing multiple carrier-supplied applications or sites to manage a disconnected workflow?

Join us for a deep-dive shipping discussion to:

  1. Save time by integrating small-package and less-than-truckload (LTL) shipping with SAP Business One.

  2. Make informed decisions with one view of all rates across carriers and modes.

  3. Automate international documents and government reporting.

  4. Streamline EDI requirements by printing 128 labels during shipping and connecting to platforms like SPS Commerce.

  5. Build brand awareness through customized shipment notifications.


Key Business Benefits:

  • Speed shipment processing with an integrated solution.

  • Simplify international shipments.

  • Streamline LTL shipping.

Demo Theater
  • Caroline Rua
    VP of Marketing and Sales, V-Technologies, LLC
1:30 PM - 2:10 PM
Track Sessions
Track 1

Oh, the Places You’ll Go!

Mon · 1:30 PM - 2:10 PM
Jeff Ruffini - VP, Solution Delivery, Dynamic Computer Corporation
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Mon, Oct 28, 2019 · 1:30 PM - 2:10 PM

Oh, the Places You’ll Go!

Dynamic Computer Corporation is going through some changes, preparing to scale and refining its corporate strategy. This includes some changes in leadership and the way Dynamic looks at SAP Business One® as an enabler. With Boyum Usability and RFgen already purchased and yet to be implemented, Dynamic had to regroup, needing to move the company forward and take advantage of what was available. Like the child in the Dr. Seuss story “Oh, the Places You’ll Go!” there were many places they could go—good and bad. Dynamic needed to learn how to approach this journey and get its best ROI along with internal buy-in from executive leadership and users.

With a fresh approach and some capable add-ons (Boyum Usability, RFgen), Dynamic rebooted its SAP initiative. Using lean concepts along with continuous-improvement tools, Dynamic was able to create a new road map, then worked along with its integrator to make significant progress. The organization is now on a value-added path with support from all stakeholders, realizing real business benefit.

Key takeaways:

  1. Getting the organization behind the system as a competitive differentiator

  2. Leveraging the 7 wastes of Lean and other continuous improvement tools for change management

  3. Building a business case for change grounded on Lean concepts

  4. Building a road map to keep everyone on course and help the senior leadership, user community, and integrator to take SAP Business One to a higher level of business enablement

Track 1
  • Jeff Ruffini
    VP, Solution Delivery, Dynamic Computer Corporation
Track 2

I'm New to SAP Business One. How Do I...?

Mon · 1:30 PM - 2:10 PM
Tonya Foust - Lead Application Developer, Sunset Healthcare Solutions
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Mon, Oct 28, 2019 · 1:30 PM - 2:10 PM

I'm New to SAP Business One. How Do I...?

SAP can be a bit overwhelming the first few times someone tries to use it. There is a lot of power and functionality under the hood that may not be easy to find for a first-time or newer user.

By taking some of the more commonplace tasks (creating a sales order, looking up a product in inventory, entering a new business partner, etc.) and giving a few step-by-step instructions, along with some tips and tricks, we hope to provide an easy introduction to SAP that people can take with them to the other sessions as well as back home.

Key Business Benefits:

  • Provide a high-level introduction to some basic functionality in SAP.

  • Provide some tips and shortcuts to use within SAP.

  • Provide an environment for new users to ask basic questions.


 
Track 2
  • Tonya Foust
    Lead Application Developer, Sunset Healthcare Solutions
Track 3

No More Hand-Keying Orders!

Mon · 1:30 PM - 2:10 PM
Dustin Lewis - Applications Architect, Design Resources Inc.
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Mon, Oct 28, 2019 · 1:30 PM - 2:10 PM

No More Hand-Keying Orders!

With its four associated companies, Design Resources Inc. (DRI) must take in orders from a huge variety of customers in a wide variety of formats. Processing orders for custom-decorated apparel from college bookstores across the U.S., major sports leagues, a direct-to-customer BigCommerce website, and a sales rep team distributed across the U.S., the IT team at DRI has listened to the business, which says, “We don’t want our team hand-keying orders.”

The IT team has designed systems to take in orders in EASI, SPS Commerce’s RSX, custom XML, PromoStandards, intercompany (within SAP), BigCommerce API, and direct to database. By parsing these formats into our database and then providing standardized views to make the information look the same to our users and to SAP Business One, the business can then either automatically import the orders or allow users to approve orders for import using a web portal.

We will look at how DRI has utilized custom, in-house-developed tools and reseller tools such as Third Wave Systems’ BizWeaver and Orbis Software’s TaskCentre to drive its companies a little bit closer to 0% manual order entry every day.

Key Business Benefits:

  • Eliminate data entry errors.

  • Get orders into the system and to the warehouse for fulfillment fast.

  • Allow our team members to perform more fulfilling work.

Track 3
  • Dustin Lewis
    Applications Architect, Design Resources Inc.
Track 4

Take Your SAP Business One Warehouse and Bin Locations Mobile

Mon · 1:30 PM - 2:10 PM
Rosi Coronado - Channel Enabler, Boyum Solutions Ralph Hess - Channel Manager, Boyum Solutions Mads Harding - VP Channel Sales - GM Americas, Boyum Solutions
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Mon, Oct 28, 2019 · 1:30 PM - 2:10 PM

Take Your SAP Business One Warehouse and Bin Locations Mobile

During this educational session, customers will:

  • Learn how they can start using the SAP Warehouse Management provided by native SAP bins and location management.

  • Hear how to streamline warehouse processes through barcode scanning and mobile devices with Produmex Scan and its ability to adapt to individual requirements.

  • Gain insight into your warehouse operation via Boyum B1UP dashboards and KPIs.


Key Business Benefits:

  • Gain better insight into your inventory and warehouse operations.

  • Increase customer satisfaction through the accuracy of inventory and shipments.

  • Get more ROI out of your SAP Business One investment.

Track 4
  • Rosi Coronado
    Channel Enabler, Boyum Solutions
  • Ralph Hess
    Channel Manager, Boyum Solutions
  • Mads Harding
    VP Channel Sales - GM Americas, Boyum Solutions
SAP Feedback Exchange

Version and Upgrades: Upcoming and Current Features

Mon · 1:30 PM - 2:10 PM
Ari Schapira - Chief Product Owner, SAP Business One Tom Olds - Program Manager, SAP Andreas Wolfinger - Vice President, SAP Business One, Head of Product/Solution Management, SAP SE
Close Panel
Mon, Oct 28, 2019 · 1:30 PM - 2:10 PM

Version and Upgrades: Upcoming and Current Features

Biz.ONE Conference offers an opportunity for you to have a direct influence on the direction of SAP Business One. Based on user feedback from last year, the SAP team implemented dozens of individual changes to how SAP Business One functions.

At Biz.ONE this year, you can participate in SAP’s Feedback Exchange to engage in a two-way dialogue with SAP Business One’s product manager. You’ll be able to give your thoughts and feedback on the direction of the software and its features. Additionally, you can hear directly from part of the team that’s designing new features and functionality about plans for the software. With three chances to be part of the conversation, don’t miss this opportunity to be part of a new level of engagement with SAP directly.
SAP Feedback Exchange
  • Ari Schapira
    Chief Product Owner, SAP Business One
  • Tom Olds
    Program Manager, SAP
  • Andreas Wolfinger
    Vice President, SAP Business One, Head of Product/Solution Management, SAP SE
2:20 PM - 3:00 PM
Track Sessions
Track 1

What Cloud Can Do for Your Finance Operations

Mon · 2:20 PM - 3:00 PM
Richard Duffy - CEO and Founder, SMB Solutions Cloud Services Pty Ltd
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Mon, Oct 28, 2019 · 2:20 PM - 3:00 PM

What Cloud Can Do for Your Finance Operations

You’ve heard all about how cloud saves you money and time on your IT infrastructure. You’ve weighed the pros and cons of how safe and secure your data will be if you host it on a cloud server. You’ve even taken a deep dive into the differences between single tenant and multi-tenant cloud hosting. But how will cloud affect your day-to-day operations in your various departments?

In this session, Richard Duffy, an expert on cloud installations and a renowned SAP Business One expert, walks you through how cloud affects a discrete part of your organization and the benefits that can be reaped from a successful cloud migration. Get an unfiltered take from “down under” with Richard’s trademark irreverence and a little bit of fun.
Track 1
  • Richard Duffy
    CEO and Founder, SMB Solutions Cloud Services Pty Ltd
Track 2

Use Machine Learning to Power Business Intelligence with SAP Analytics Cloud

Mon · 2:20 PM - 3:00 PM
Alex Kowalewski - Application Engineer, Heat Transfer Research Inc. Chris Walker - Director of IT and Business Applications, Heat Transfer Research Inc.
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Mon, Oct 28, 2019 · 2:20 PM - 3:00 PM

Use Machine Learning to Power Business Intelligence with SAP Analytics Cloud

When you hear terms like machine learning and business intelligence, do you feel like you're missing out? Are you still searching to understand exactly what these terms mean and how you can use them to give your company a competitive advantage in your market?

Learn how HTRI embraced both of these concepts on the SAP Analytics Cloud to improve confidence with its decision-making.

We will cover the basics of the SAP Analytics Cloud tool for those unfamiliar with the capabilities. We will then discuss a real situation where HTRI pivoted based on newfound information that was uncovered by machine learning capabilities in SAP Analytics Cloud.

Key Business Benefits:

  • Confidence with decision-making

  • Streamlined financial dashboarding

  • Cost savings

Track 2
  • Alex Kowalewski
    Application Engineer, Heat Transfer Research Inc.
  • Chris Walker
    Director of IT and Business Applications, Heat Transfer Research Inc.
Track 3

Redi Bag Targets Transportation Savings Using SAP Business One UDO Capabilities

Mon · 2:20 PM - 3:00 PM
Daryl Danielowicz - VP of Operations, Redi Bag USA Giancarlo Fransvea - VP of Technology, Redi Bag USA
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Mon, Oct 28, 2019 · 2:20 PM - 3:00 PM

Redi Bag Targets Transportation Savings Using SAP Business One UDO Capabilities

Redi Bag USA is a plastic films manufacturer that provides plastic bags, films, and containers for the grocery, industrial, and health care market segments. As Redi Bag USA grew in size, we needed to add additional capability to aggregate shipments into truckloads with stop-offs to ship more freight on fewer trucks.

You will learn how Redi Bag, in just eight weeks, designed, built, and implemented a load-building module that easily allows aggregation of multiple orders delivering into one or many customers on a single truckload. Hear about how Giancarlo, VP of technology at Redi Bag, worked with Daryl, VP of operations, on devising the functional specs and implemented them using SAP Business One.

We will walk you through the journey on how Redi Bag is leveraging this custom load-building module in SAP Business One and how it drives other efficiencies and automation. The automation frees up valuable time from our shipping staff to focus on delivering the shipments on time, without damage, and at the most cost-effective mode of shipment.

After a month using this tool, we realized a reduction in cost of 10–30% for any truckload shipments with multiple destinations.

Key Business Benefits:

  • Operational efficiency

  • Scalability

  • Data visibility

Track 3
  • Daryl Danielowicz
    VP of Operations, Redi Bag USA
  • Giancarlo Fransvea
    VP of Technology, Redi Bag USA
Track 4

Emerging Workforce Reverse Panel with the Saint Vincent College SAP Business One Students

Mon · 2:20 PM - 3:00 PM
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Mon, Oct 28, 2019 · 2:20 PM - 3:00 PM

Emerging Workforce Reverse Panel with the Saint Vincent College SAP Business One Students

This 40-minute reverse panel session will comprise six to eight students divided over two 20-minute panels. A senior who has already completed an SAP Business One internship will guide each panel. A few questions will be prepared in advance, and then questions from the audience will be solicited. These 20- to 25-year-old business and computer science students will provide their answers and opinions on an assortment of technical- and workforce-related questions so the audience can gain an appreciation of the skills, personalities, and approaches to the workplace of young employees about to enter the workforce.

Key Business Benefits:

  • Attracting a new generation of employees

  • Increased employee retention

  • Better employee communication

3:00 PM - 4:00 PM
Refreshments and Exhibition Viewing
Demo Theater

P2P One: Streamline Procurement with Sapphire’s Robust, Cloud-Based Solution

Mon · 3:05 PM - 3:25 PM
Caroline Parkinson - Sales Executive, Sapphire Systems
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Mon, Oct 28, 2019 · 3:05 PM - 3:25 PM

P2P One: Streamline Procurement with Sapphire’s Robust, Cloud-Based Solution

Sapphire Systems provides world-class business management systems designed for the digital economy. We have identified common difficulties facing procurement departments and strived to develop a simple-to-use system that would unify disparate programs and processes. In this demo, you’ll hear and see more about P2P One’s impact on:

  • Simplifying routine activities: Invoice and expense approvals, header-level document OCR, designated proxy approvals during holiday periods

  • Extending SAP Business One’s functionality: Line-level approvals, customizable dashboards

  • Quickly customize to your business: Intuitive rules to cut implementation time in half


Caroline Parkinson will show you how Sapphire’s home-grown P2P One product, based on the principles of SAP Business One, saves valuable time—otherwise spent monitoring the business—by streamlining each stage of the purchasing cycle and eliminating repetitive processes or data duplication. P2P One enables companies to maintain a consistent approach to accounting, increase productivity, and monitor all spend activities from a single, integrated, intelligent cloud solution.

Key Business Benefits:

  • Extend the SAP Business One purchasing function without additional licenses.

  • Achieve fully cloud, fully integrated SAP Business One solution.

  • Customize business rules, dashboards, and documents screens.

Demo Theater
  • Caroline Parkinson
    Sales Executive, Sapphire Systems
Demo Theater

Automate Payment Acceptance Within SAP Business One

Mon · 3:30 PM - 3:50 PM
Matt Rogers - Senior Business Relations Manager, Ebiz Charge
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Mon, Oct 28, 2019 · 3:30 PM - 3:50 PM

Automate Payment Acceptance Within SAP Business One

Collecting payments is a necessary part of doing business. Unfortunately for many companies, it remains a manual and error-prone process that actually accrues more expenses and security threats. In this session, you will learn how to speed up the accounts receivable process, cut down on unnecessary costs associated with payment acceptance, and learn how to secure customer payment information within SAP Business One.

Key Business Benefits:

  • Cut down payment acceptance time.

  • Reduce the costs associated with accepting credit cards.

  • Speed up payment collections and give customers a better payment experience.

Demo Theater
  • Matt Rogers
    Senior Business Relations Manager, Ebiz Charge
4:00 PM - 4:50 PM
Keynote
Keynote

Because I Said I Would

Mon · 4:00 PM - 4:50 PM
Amanda Messer - Co-Founder, because i said i would
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Mon, Oct 28, 2019 · 4:00 PM - 4:50 PM

Because I Said I Would

We live in a society that often does not respect the importance of a promise. It is too easy to say, “I’ll get to it” or “tomorrow.” In many ways we have become numb to disappointment and broken commitments. This expectation starts to fade into our character as individuals. Amanda Messer believes that every individual has the strength to become a person of their word. As the co-founder of an international social movement, Amanda shares her insights and actionable ways to become better at fulfilling commitments. She inspires others to become more accountable to their promises through compelling and real-life examples from the because I said I would movement. Amanda convincingly illustrates how integrity and keeping your promises are forever interwoven. She discusses how holding ourselves and each other accountable truly changes humanity for the better.
Keynote
  • Amanda Messer
    Co-Founder, because i said i would
4:50 PM - 7:00 PM
Evening Reception
7:30 PM - 10:00 PM
Biz.One Social

Biz.One Social

Mon · 7:30 PM - 10:00 PM
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Mon, Oct 28, 2019 · 7:30 PM - 10:00 PM

Biz.One Social

Attend the Biz.One Social sponsored by Sana Commerce, Avalara, and Century Business Solutions at Punch Bowl Social Indianapolis on Monday, Oct. 28 from 7:30-10:30 p.m. Enjoy food, drinks, bowling, cornhole, karaoke and more. RSVP today to save your spot and remember to bring your conference badge and/or party confirmation to get in. RSVP here
7:45 AM - 8:45 AM
Breakfast and Exhibition Viewing
8:45 AM - 10:05 AM
Keynotes
Keynote

Building an Accountability Culture of Learning and Innovative Thinking

Tue · 8:45 AM - 9:20 AM
Milena Radakovic - President, Nexus Exhibits
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Tue, Oct 29, 2019 · 8:45 AM - 9:20 AM

Building an Accountability Culture of Learning and Innovative Thinking

Looking at my business, I used to think, “somebody should fix that problem.” Then I realized I am that somebody and accountability started with me. I overcame my delusion, but I realized that to have accountability from my team, they had to know the end game. This meant total transparency of the company’s vision and long-term goals at every level of the organization. SAP Business One provides the foundation for data transparency to accompany our process and leadership transparency.

In this session, Milena Radakovic, president at Nexus Exhibits, will share how the single most costly business issue today is the inability to effectively execute key strategies. She will describe how, after three years of transformation, Nexus now has a high-performance team culture of accountability and innovation to be proud of. Learn strategies that you can use to build a culture of trust that motivates people to accomplish more.
Keynote
  • Milena Radakovic
    President, Nexus Exhibits
Keynote

The Intelligent Enterprise Opportunity for SAP Business One Users

Tue · 9:20 AM - 10:05 AM
Finn Backer - Global VP, SAP Business One, SAP
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Tue, Oct 29, 2019 · 9:20 AM - 10:05 AM

The Intelligent Enterprise Opportunity for SAP Business One Users

Hear why SAP Business One is the platform that will empower your business and deliver on the promises of an intelligent enterprise. In an ever-changing economy with challenges and opportunities centered around the digital future—whether that be the Internet of Things (IoT), cloud-based operations, mobility, or e-commerce—SAP Business One has the tools you need to build a powerful framework for business growth. Learn what SAP believes are the most important ingredients necessary for you to stay at the forefront of change and equip you to transform your business into a truly intelligent enterprise.

 
Keynote
  • Finn Backer
    Global VP, SAP Business One, SAP
10:05 AM - 11:10 AM
Refreshments and Exhibition Viewing
Demo Theater

A Single Version of the Truth with Boyum Dashboards

Tue · 10:15 AM - 10:35 AM
Rosi Coronado - Channel Enabler, Boyum Solutions Mads Harding - VP Channel Sales - GM Americas, Boyum Solutions
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Tue, Oct 29, 2019 · 10:15 AM - 10:35 AM

A Single Version of the Truth with Boyum Dashboards

This will be a demonstration of Boyum’s SAP B1 Usability Package Dashboards, showing how a user can gain insight into both SAP Business One and external data.

During this presentation, the audience will see different visualization models and how they can personalize cockpit and dashboards to specific users needs.

Key Business Benefits:

  • Access to better data enables better decision-making.

  • Access real-time data with an easy-to-use, easy-to-configure tool.

  • Increase your ROI on your SAP Business One investment.

Demo Theater
  • Rosi Coronado
    Channel Enabler, Boyum Solutions
  • Mads Harding
    VP Channel Sales - GM Americas, Boyum Solutions
Demo Theater

Maximize Your SAP Business One Investment with Integrated E-Commerce

Tue · 10:40 AM - 11:00 AM
Giuseppe Ianni - VP of Sales North America, Sana Commerce
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Tue, Oct 29, 2019 · 10:40 AM - 11:00 AM

Maximize Your SAP Business One Investment with Integrated E-Commerce

Organizations want to focus their attention on business expansion, but many are bogged down by the hassle of having to integrate the software and connectors that make up their complex e-commerce ecosystems. Especially when handling large-scale accounts, businesses want to minimize manual workloads and maximize automation. This is integrated e-commerce’s sweet spot.

Still, many organizations are turning to shopping cart software or interfacing solutions: approaches that create more siloes, are traditionally kept separate from the ERP, and require data synchronization and replication. That doesn’t have to be the case.

Join us for a deep dive into how the Sana application can solve key challenges for SAP Business One users.

Key Business Benefits:

  • Discover the benefits of integrated e-commerce.

  • Learn how to maximize existing technology investments.

  • Reduce time and resources for e-commerce projects.


 
Demo Theater
  • Giuseppe Ianni
    VP of Sales North America, Sana Commerce
11:10 AM - 11:50 AM
Track Sessions
Track 1

Grow Your Business Faster with Advanced Budgeting and Forecasting

Tue · 11:10 AM - 11:50 AM
Stephanie Gamber - VP of Solution Engineering, Solver
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Tue, Oct 29, 2019 · 11:10 AM - 11:50 AM

Grow Your Business Faster with Advanced Budgeting and Forecasting

Are you one of those organizations that dreads the budgeting process? Well, good news—it doesn’t need to be that way. See a live demonstration of a leading budgeting solution and how other companies are using planning software to implement best practices, streamline and automate processes, and escape “Excel hell.” During this session, we will show you how to:

  • Streamline the reforecasting process to gain maximum visibility into updated projections as conditions change.

  • Incorporate strategy and goals into the budget process to ensure organizational alignment.

  • Gain further insight into progress and reduce the work required to manage the entire budgeting process with assignments, workflow, and approvals.

  • Include the experts—how and where to add additional budget contributors while maintaining control and oversight.

  • Know when to use simulations and how to create and run unlimited what-if scenario analyses on the fly.

  • Leverage reporting and analysis capabilities to improve overall budgeting accuracy.

Track 1
  • Stephanie Gamber
    VP of Solution Engineering, Solver
Track 2

Security Best Practices: Managing Your SAP Business One Deployment

Tue · 11:10 AM - 11:50 AM
Richard Duffy - CEO and Founder, SMB Solutions Cloud Services Pty Ltd
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Tue, Oct 29, 2019 · 11:10 AM - 11:50 AM

Security Best Practices: Managing Your SAP Business One Deployment

Join Richard Duffy for this detailed session about security best practices you can deploy in your organization to not only protect your SAP Business One data but to protect your users and IT infrastructure generally.

Topics covered include:

  • The state of IT security today – threats and vulnerabilities

  • Protecting your SAP Business One data – backups, encryption, and more

  • Educating your users – cybersecurity best practices

  • Tools, tips, and resources – what you can use to protect your deployment and how you can stay one step ahead of cyber criminals

  • Managing and protecting against internal threats – authorizations, data security, and rogue employee attacks

Track 2
  • Richard Duffy
    CEO and Founder, SMB Solutions Cloud Services Pty Ltd
Track 3

How a Wholesale Distributor Doubled Its Efficiency with WiSys

Tue · 11:10 AM - 11:50 AM
James Shotts - VP of Operations, Ram Products Michael Hollinger - CEO and Co-Founder, WiSys
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Tue, Oct 29, 2019 · 11:10 AM - 11:50 AM

How a Wholesale Distributor Doubled Its Efficiency with WiSys

Ram Products is a wholesale distributor of repair and maintenance products, offering the immediate delivery of managed product from mobile warehouses. Ram products had several operational challenges related to speed and accuracy in the operations of purchase order receiving, production, in-transit transfers, picking, and cycle counting. These processes were either slow, prone to errors, or required more than one person to complete these tasks.

To resolve these challenges, James Shotts, director of operations for Ram Products, chose to implement a warehouse management system (WMS) solution in the warehouse. Ram Products spent considerable time evaluating WMS solutions before selecting WiSys. The organization’s evaluation was based on how focused the WMS company was on SAP Business One, experience with HANA, ability to demonstrate the product, and cost.

This session will be a deep dive into RAM Products’ WMS transformation as James shares its journey that doubled efficiency, automated workflows, and decreased the number of times that product needed to be touched and validated by people in the warehouse.

Key Business Benefits:

  • Doubled efficiency in the purchase-order receiving process

  • 30% increase in shipping capacity

  • Decreased number of required people by 50% in the in-transit transfer process

Track 3
  • James Shotts
    VP of Operations, Ram Products
  • Michael Hollinger
    CEO and Co-Founder, WiSys
Track 4

Digital Transformation: Why Should I Care?

Tue · 11:10 AM - 11:50 AM
Carl Lewis - Chief SAP Business One Ambassador, Vision33
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Tue, Oct 29, 2019 · 11:10 AM - 11:50 AM

Digital Transformation: Why Should I Care?

Digital transformation: everyone and every business is hearing these words and instinctively knows they are important. Still, getting on the path, setting the stage for the future of business, and making the investments necessary to undertake this transformation are difficult decisions. What do others in our small-and-medium business sector think? What are others actually doing to stay digitally connected to their customers and supply chains? Are there real examples of artificial intelligence (AI), Internet of Things (IoT), and machine learning, or are they just talk?

Key Business Benefits:

  • Hear what others are saying.

  • Learn about working digital transformation examples.

  • Learn what others in the SMB world think is important.

Track 4
  • Carl Lewis
    Chief SAP Business One Ambassador, Vision33
Track 5

Data Analytics Out of the Box: Continuous Improvement at Gaumard Scientific

Tue · 11:10 AM - 11:50 AM
Cristina Ramirez - SAP Manager, Gaumard Scientific
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Tue, Oct 29, 2019 · 11:10 AM - 11:50 AM

Data Analytics Out of the Box: Continuous Improvement at Gaumard Scientific

SAP Business One allows data to be documented efficiently throughout the enterprise. Are you proactively analyzing this data to identify problems and improve your decision-making process? If you are not, this session is for you! Come learn how to recognize, design, and establish KPIs to help you turn your data into actionable items and improve your business.

At Gaumard Scientific, the team realized it was only scratching the surface when it came to analyzing the data available in SAP Business One. By starting with a goal of helping people solve problems, the team gained buy-in early on from the entire organization. Come learn how to recognize, design, and establish key performance indicators to help you turn your data into actionable items and improve your business.

Key Business Benefits:

  • Develop data analysis strategies using out-of-the-box functionality without buying additional technology

  • Examples of developing key performance indicators that focus on improving performance

  • Getting buy-in from employees, focusing on pride in achievement

Track 5
  • Cristina Ramirez
    SAP Manager, Gaumard Scientific
SAP Feedback Exchange

Intelligent Enterprise: Digital Tools and Capabilities

Tue · 11:10 AM - 11:50 AM
Ari Schapira - Chief Product Owner, SAP Business One Tom Olds - Program Manager, SAP Andreas Wolfinger - Vice President, SAP Business One, Head of Product/Solution Management, SAP SE
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Tue, Oct 29, 2019 · 11:10 AM - 11:50 AM

Intelligent Enterprise: Digital Tools and Capabilities

Biz.ONE Conference offers an opportunity for you to have a direct influence on the direction of SAP Business One. Based on user feedback from last year, the SAP team implemented dozens of individual changes to how SAP Business One functions.

At Biz.ONE this year, you can participate in SAP’s Feedback Exchange to engage in a two-way dialogue with SAP Business One’s product manager. You’ll be able to give your thoughts and feedback on the direction of the software and its features. Additionally, you can hear directly from part of the team that’s designing new features and functionality about plans for the software. With three chances to be part of the conversation, don’t miss this opportunity to be part of a new level of engagement with SAP directly.
SAP Feedback Exchange
  • Ari Schapira
    Chief Product Owner, SAP Business One
  • Tom Olds
    Program Manager, SAP
  • Andreas Wolfinger
    Vice President, SAP Business One, Head of Product/Solution Management, SAP SE
12:00 PM - 12:40 PM
Track Sessions
Track 1

Improving Cash Flow and Customer Service While Reducing Costs with Accounts Receivable Automation

Tue · 12:00 PM - 12:40 PM
Tom Berdan - CMO, DadeSystems
Close Panel
Tue, Oct 29, 2019 · 12:00 PM - 12:40 PM

Improving Cash Flow and Customer Service While Reducing Costs with Accounts Receivable Automation

Payments acceptance is more challenging today as customers transition from checks to electronic payments. Learn how to overcome these challenges from the experts at DadeSystems and how to transform your order-to-cash application processing to reduce costs, improve cash flow, and provide new services. In this session, you will learn:

  • The changing dynamics of the payments landscape

  • How to improve efficiency by automating your order-to-cash application process

  • How to capture payments in the field using mobile technology, including cash, checks, and the remittance payment information

Track 1
  • Tom Berdan
    CMO, DadeSystems
Track 2

The Power of Automated Business Process

Tue · 12:00 PM - 12:40 PM
Bob Ramsey - Project Manager, Bailey’s Inc.
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Tue, Oct 29, 2019 · 12:00 PM - 12:40 PM

The Power of Automated Business Process

Nowadays, e-commerce has become a basic tool that helps business grow. It is not just about having the tool itself, but the challenge lies in how to maintain the combination of desired business process, customer satisfaction, and the right technology running behind it.

Bailey’s runs SAP Business One and multiple e-commerce platforms. As the business continues growing, we have hundreds of thousands of customers and products with thousands of attributes and product options. It was a big challenge to maintain the huge volume of daily B2B and B2C transactions and the wide variety of attributes on products level and on the business partner level while abiding by our firm standards and data security policy.

To aid with that, ITM Development provided fully integrated SAP Business One solutions and customized e-commerce development, including full synchronization between SAP Business One and all e-commerce platforms and marketplaces, fraud detection system, return merchandise authorization (RMA), and Authoriz.net, all within one single version of SAP Business One, which can also monitor correct data flow and accuracy of data integrity. A customized development of Magento was also needed, such as a complex product page with information coming from multiple resources (attributes, files, UDT), and a complex filtration mode and custom shipping method required unique capabilities.

Now we are proud to have fully automated business processes, and as result, we could be able to reduce the operational costs and avoid human mistakes to increase the productivity and the revenue accordingly.
Track 2
  • Bob Ramsey
    Project Manager, Bailey’s Inc.
Track 3

Make a Splash and Jump Right Into MRP

Tue · 12:00 PM - 12:40 PM
Dustin Jeffers - Head of Operations, Saltwater Brewery
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Tue, Oct 29, 2019 · 12:00 PM - 12:40 PM

Make a Splash and Jump Right Into MRP

Material requirements planning (MRP) can seem like an overwhelming task to take on. You can never think you are ready or feel like you are missing information in your system to have it work properly. The goal is to start small with one item and build from there. During this session we will walk through how we started using MRP at Saltwater Brewery and how we have grown with it as the brewery grew. See the ways you can jump into the shallow end of the MRP pool to get used to the process before you dive into the deep end!

Key Business Benefits:

  • Improved planning of orders

  • Better insight on inventory count

  • Reduced risk of running out of items

Track 3
  • Dustin Jeffers
    Head of Operations, Saltwater Brewery
Track 4

CRM for More Than Just Your Sales Team: Managing Customers Inside and Out

Tue · 12:00 PM - 12:40 PM
Derin Hildebrandt - CEO, ProjectLine Solutions Inc.
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Tue, Oct 29, 2019 · 12:00 PM - 12:40 PM

CRM for More Than Just Your Sales Team: Managing Customers Inside and Out

Many organizations use CRM software to enable sales teams to track customer information and manage active deals. But customer relationships start long before the sales cycle begins, and they continue long after it ends. There are other relationships to manage in the business, too. What about key suppliers and ongoing activities with them? The accessibility of customer information among internal teams, including interactions and status, shouldn’t be ignored either.

When businesses ask about CRM, they often focus on sales and tracking active deals. But where do the deals come from? Increasingly, businesses are employing digital marketing to “fill the funnel” and are becoming more focused on tracking social media and website visitor behavior. Consider the possibilities if this information were directly accessible to the entire organization in your CRM system. This is possible today.
Track 4
  • Derin Hildebrandt
    CEO, ProjectLine Solutions Inc.
Track 5

Delivering on the Promise of Reliable, Self-Service Business Intelligence

Tue · 12:00 PM - 12:40 PM
Dennis Daoust - VP of Operations and Supply Chain, Arani Corey Mendelsohn - President, NewIntelligence
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Tue, Oct 29, 2019 · 12:00 PM - 12:40 PM

Delivering on the Promise of Reliable, Self-Service Business Intelligence

Dennis, VP of operations and supply chain at Arani, recognized the need for improved operational efficiency that the company could manage in-house. The organization needed a more reliable and scalable analytics solution.

Arani’s existing SAP Business One framework was unable to provide the types of reports needed. As a result, Dennis spent a significant amount of time manipulating SAP Business One data to then start creating a lot of reports in Microsoft Access and Excel. As the business continued to grow at a rapid pace, the management team was unable to make proactive decisions due to its limited insight into crucial information and its reactionary approach to reporting.

With help from NewIntelligence, Arani implemented a suite of analytics software that not only met Arani’s current needs but also allowed for the company’s continued growth. Knowing Arani’s team was not fully armed with an IT department, NewIntelligence identified the following top priorities: data integrity, reporting efficiency, and self-service.

Building the Arani solution took just 68 days from kickoff to rollout. The new solution was adopted quickly companywide. Arani operations, executives, sales, and marketing teams now rely on the ability to create, schedule, and distribute custom reports daily.

Through the Arani experience, NewIntelligence developed the SAP B1 QuickStart analytics solution. Now, SAP Business One users facing similar reporting and analytics demands can take advantage of NewIntelligence’s SAP B1 QuickStart solution. Business professionals are equipped to create and analyze their own sophisticated SAP Business One reports and dashboards with little training and no help from IT.
Track 5
  • Dennis Daoust
    VP of Operations and Supply Chain, Arani
  • Corey Mendelsohn
    President, NewIntelligence
12:40 PM - 2:00 PM
Lunch and Exhibition Viewing
Demo Theater

Automating Document-Based Financial Business Processes

Tue · 12:45 PM - 1:05 PM
Rob Mattly - Regional Partner Manager - Southeast, Artsyl Technologies, Inc.
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Tue, Oct 29, 2019 · 12:45 PM - 1:05 PM

Automating Document-Based Financial Business Processes

Hear from Artsyl Technologies about an overview of the challenges of manual document handling and processing prior to data being entered into SAP Business One. We will show how Artsyl Action Solutions transforms manual, document-based business processes into automated processes, and we will demonstrate how we can help you provide an improved customer invoice and sales order processing experience.

We will show off capabilities such as:

  • Data extraction

  • Validating data and business rules with SAP databases

  • Verifying extracted data

  • Machine learning

  • Approval process

  • Exporting to SAP Business One

  • How Artsyl integrates with SAP

Demo Theater
  • Rob Mattly
    Regional Partner Manager - Southeast, Artsyl Technologies, Inc.
Demo Theater

Global Consolidation with Built-In Budgeting and Planning

Tue · 1:10 PM - 1:30 PM
Jack Yu - CEO, AppComputing
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Tue, Oct 29, 2019 · 1:10 PM - 1:30 PM

Global Consolidation with Built-In Budgeting and Planning

Tired of using Excel spreadsheets for global consolidation and corporate budgeting and planning? Come to our special session for our cloud-based solutions. AppComputing Global Consolidation:

  • Multicurrency with automatic currency conversion

  • Multilayer entity structure supports complex subsidiary ownership

  • Automatic inter-company elimination

  • Any data source for each entity

  • Consolidated actual and consolidated forecast in one view


AppComputing BudgetEngine:

  • Pre-built data modeling

  • Scenario planning, budget versus actual

  • BI/analytics, dashboard reporting

  • Fully integrated with SAP BusinessOne and many other ERP applications

Demo Theater
  • Jack Yu
    CEO, AppComputing
2:00 PM - 3:15 PM
Keynotes
Keynote

The Engagement Trifecta: Beat the Odds and Create a Winning Culture

Tue · 2:00 PM - 2:35 PM
Julie Ann Sullivan - Workplace Culture Expert and CEO, Learning Never Ends
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Tue, Oct 29, 2019 · 2:00 PM - 2:35 PM

The Engagement Trifecta: Beat the Odds and Create a Winning Culture

Each individual influences a culture. It starts with you! This session breaks down your day into three distinctive sections. You will discover how much power and control you have in your life that directly reflects on the atmosphere of where you work and live. Learn how to make deliberate choices that will impact how you live, work, and play.
Keynote
  • Julie Ann Sullivan
    Workplace Culture Expert and CEO, Learning Never Ends
Keynote

SAP Business One Version 10: New Features Overview

Tue · 2:35 PM - 3:15 PM
Idit Saguey - Product Expert, SAP
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Tue, Oct 29, 2019 · 2:35 PM - 3:15 PM

SAP Business One Version 10: New Features Overview

With version 10.0, SAP will introduce new features and capabilities to help drive your business forward as an intelligence enterprise. Don’t miss this crucial keynote presentation where Idit Saguey, product expert on the North American SAP Business One team, will take you through the details.
You’ll get an inside look into the features such as the new exciting web client for SAP Business One, office 365 integration, enhancement to existing modules such as document printing, approval procedure, drill down in financial reports, drill down to BOM. You will also learn about usability enhancement like the new skin style and the enhanced user interface. On the extensibility side, new HANA 2.0 platform, multiple triggers for User Defined Values and much more.

Be the first to learn what’s coming and how you can use these great features to take full advantage of your SAP Business One application to continue growing your business.
Keynote
  • Idit Saguey
    Product Expert, SAP
3:25 PM - 4:05 PM
Track Sessions
Track 1

Enhancing the Customer Experience with E-Commerce: A Detroit Speed Success Story

Tue · 3:25 PM - 4:05 PM
Kyle Tucker - President, Detroit Speed Rob Cook - Business Development Manager, k-eCommerce
Close Panel
Tue, Oct 29, 2019 · 3:25 PM - 4:05 PM

Enhancing the Customer Experience with E-Commerce: A Detroit Speed Success Story

Sales growth and operational efficiency are vital to any company’s development, but what really sustains an e-commerce business over time and keeps clients coming back is an optimized customer experience.

Fine-tuning your web store’s customer experience is an ongoing process, and there are many variables to consider: from the user interface and site navigation, to account options, cross-promotion, and ultimately your sales funnel.

But the good news is that you don’t have to build it from the ground up! Detroit Speed turned to k-eCommerce for a web store natively integrated to its SAP Business One ERP. Switching to k-eCommerce greatly simplified order acceptance on the web, processing customer orders quickly while streamlining operations on the back end.

Join k-eCommerce Business Development Manager Rob Cook and Detroit Speed President Kyle Tucker for an in-depth discussion on the building blocks and best practices for developing an engaging, intuitive, and profitable customer experience.

Key Business Benefits:

  • Integration: Software is optimized for B2B and B2C web stores, integrated to SAP Business One.

  • Payment Card Industry Data Security Standard (PCI DSS Certified): k-eCommerce maintains full PCI DSS Level 1 certification.

  • Responsive: The solution is designed to help reach new markets.

Track 1
  • Kyle Tucker
    President, Detroit Speed
  • Rob Cook
    Business Development Manager, k-eCommerce
Track 2

Using Inbuilt Control Structures to Drive Best Practices and Process Flows

Tue · 3:25 PM - 4:05 PM
John-Michael Davis - President, Tiger Sheep LLC
Close Panel
Tue, Oct 29, 2019 · 3:25 PM - 4:05 PM

Using Inbuilt Control Structures to Drive Best Practices and Process Flows

Do you have required data? Process flows that must be adhered to? Users who struggle to understand changes?

In this session we will review innovative and useful ways to utilize the inbuilt SAP control structures to drive business logic and enforce user input behaviors. Utilizing the core SAP tools, we can drive notification to key users of specific events, enforce approval procedures to ensure process review and sign-off, and fully stop transactions that do not meet the business requirements. Additionally, with some creative use of user-controlled tables, we can expand our logging and control capabilities with multi-layered logical flows.

Key Business Benefits:

  • Control user access and actions.

  • Streamline business process and reduce training with cleaner error messages.

  • Keep your eyes on the key metrics and processes that are really making you money.

Track 2
  • John-Michael Davis
    President, Tiger Sheep LLC
Track 3

How HUBX Has Transformed Its Business with SAP Business One

Tue · 3:25 PM - 4:05 PM
Louis Vasz - COO, HUBX
Close Panel
Tue, Oct 29, 2019 · 3:25 PM - 4:05 PM

How HUBX Has Transformed Its Business with SAP Business One

During this session, Louis Vasz will present how HUBX has digitally transformed its business from a collection of disparate systems to a unified business management solution.

Learn how this high-growth electronics distribution marketplace leverages the best practices implemented through the SAP Business One platform.

Louis Vasz will describe how the business has dramatically improved its supply chain visibility and accuracy through the use of Boyum’s Produmex WMS solution. He will also share the pivotal role this platform plays in relation to the launch of HUBX new marketplace platform.

Key Business Benefits:

  • Improve supply chain visibility and accuracy.

  • Scale your business through the use of best practices.

  • Increase your ROI on your SAP Business One investment.

Track 4

Connecting People and Process to SAP Business One

Tue · 3:25 PM - 4:05 PM
Mike Foster - Chief Product Officer, Third Wave Business Systems
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Tue, Oct 29, 2019 · 3:25 PM - 4:05 PM

Connecting People and Process to SAP Business One

While small and midsize enterprises’ (SMEs) awareness of potentially transformative technology—such as artificial intelligence (AI), Internet of Things (IoT), blockchain, etc.—is increasing, one thing remains true: In many ways, most SMEs have still not fully leveraged the more fundamental power of connectivity, mobility, integration, and process automation within their organizations and ecosystems. As such, the businesses are also not fully leveraging the power of the source of truth they've invested so much in, the ERP (SAP Business One).

In this session we'll take a close look at a variety of situations within SMEs from different sectors of business where people, process, and SAP Business One were not connected. We’ll examine the problems that caused and the digital solution they deployed to get connected and the benefits they derived from it.

We'll conclude with tips for targeting areas to “get connected” and return hours to staff and management for higher-value activity.

Key Business Benefits:

  • Streamline and modernize employee, supplier, and customer interactions.

  • Replace old processes and interactions with preferred digital solutions.

  • Reduce costly errors, returning time to staff and management.


 

 

 
Track 4
  • Mike Foster
    Chief Product Officer, Third Wave Business Systems
Track 5

Advanced SQL Queries: Business Intelligence from Your Intelligence

Tue · 3:25 PM - 4:05 PM
Daniel Phelps - Application Architect, Heat Transfer Research Inc.
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Tue, Oct 29, 2019 · 3:25 PM - 4:05 PM

Advanced SQL Queries: Business Intelligence from Your Intelligence

Learning SQL is an investment in yourself—or your staff—that helps make the most of your current technology investment. SAP HANA and Microsoft SQL are themselves powerful business intelligence tools that can be used to great effect. Come see a tutorial on writing analytical SQL queries using the more advanced features of your system. We start with an unremarkable “select” statement and build on that using joins, groupings, aggregates, and window functions to get informative and actionable intelligence. The content of this session applies equally to Microsoft SQL and SAP HANA.

Key Business Benefits:

  • We make the most of our investment by building our own reports.

  • The body of our SQL knowledge is kept in the database itself, ready for study.

  • Our SQL experience leads to easier integrations of other SQL-based systems.

Track 5
  • Daniel Phelps
    Application Architect, Heat Transfer Research Inc.
4:15 PM - 5:00 PM
Track Sessions
Track 1

E-Commerce Helped This Distributor Drive More Business – But Where Are They Now?

Tue · 4:15 PM - 5:00 PM
Jason Hummert - Director of Marketing, Hummert International Giuseppe Ianni - VP of Sales North America, Sana Commerce
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Tue, Oct 29, 2019 · 4:15 PM - 5:00 PM

E-Commerce Helped This Distributor Drive More Business – But Where Are They Now?

Hummert International, an 80-year-old family-owned horticulture equipment distribution company, sought to optimize its online sales in 2018 after decades of success with traditional channels. At the time, its existing web store offered minimal flexibility, a weak customer experience, and little back-office integration.

Choosing Sana Commerce, an e-commerce platform that directly integrated with Hummert’s SAP Business One ERP, helped Hummert double its online conversion rate and drive 25% more new business in the first year after its new-and-improved web store launch. The organization did so by optimizing its customer experience with advanced segmentation, an enhanced product catalog, and a more streamlined purchase journey.

But where is the organization now? Have its wins continued in year two?

Join our session for more on how Hummert International’s e-commerce success has evolved in 2019, including insights on how it has benefitted from guest checkout, how the company is enabling better online self-service, and how it has reduced internal order processing workload by 50%.

Key Business Benefits:

  • Discover the key benefits of integrated e-commerce.

  • How to overcome common e-commerce challenges.

  • Learn how integrated e-commerce can help drive more business.

Track 1
  • Jason Hummert
    Director of Marketing, Hummert International
  • Giuseppe Ianni
    VP of Sales North America, Sana Commerce
Track 2

No Biz Like Show Biz: Make Your Own Video Training for SAP Business One

Tue · 4:15 PM - 5:00 PM
Steve Lipton - CIO, Scientific Device Laboratory
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Tue, Oct 29, 2019 · 4:15 PM - 5:00 PM

No Biz Like Show Biz: Make Your Own Video Training for SAP Business One

While there are many video courses out there for SAP Business One, most do not follow your work process or your customizations. With a revolving door of customer service people, Scientific Device Laboratory had a problem using an alternate system to sales quotations for its customer service representatives but did not want to spend thousands on training. In this course, you’ll learn how we prepared both written and video coursework from our own SAP Business One system. You’ll learn the stages of instructional design and good scriptwriting. You’ll learn how to best capture SAP Business One on video for maximum engagement and understanding for your audience. You’ll learn how to best deploy your video, all with the most cost-effective methods possible.

Key Business Benefits:

  • Use quick quotes for quoting without business partners.

  • Produce training materials for custom workflows in SAP Business One.

  • Produce cost-effective, high-quality in-house videos of SAP Business One.

Track 2
  • Steve Lipton
    CIO, Scientific Device Laboratory
Track 3

International SAP Business One Intercompany Integration Challenges

Tue · 4:15 PM - 5:00 PM
Chhaya Gala - Global IT Manager, MES
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Tue, Oct 29, 2019 · 4:15 PM - 5:00 PM

International SAP Business One Intercompany Integration Challenges

At MES, we have implemented SAP in Hong Kong, U.S., Mexico, India, China, and now Poland. Most SAP Business One implementation partners have limited experience in implementations in multiple countries. As we implement across different countries, we have had to do:

  1. Customizations required for specific countries

  2. Examinations of intercompany settings, which if not done correctly can wreak havoc on supply chains, operations, and financial statements. This has limited user history with implementations in multiple countries.


SAP Business One is the system we use to track critical metrics of on-time delivery, supplier performance, financial statements, and quality data. Global IT Manager Chhaya Gala will present and discuss the pitfalls and challenges we experienced while implementing SAP Business One globally and what we learned from them. We will also present some of the countermeasures we put in place and customizations we did to make the implementation an ongoing success.

 
Track 3
  • Chhaya Gala
    Global IT Manager, MES
Track 4

Inventory and Stock Insights: Improving Your Purchasing Decisions

Tue · 4:15 PM - 5:00 PM
John Sefton - Solutions Consultant, Phocas Software
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Tue, Oct 29, 2019 · 4:15 PM - 5:00 PM

Inventory and Stock Insights: Improving Your Purchasing Decisions

Right product. Right place. Right time. These are the challenges your business can face when handling stock and inventory. But Phocas delivers a solution that makes it quick and easy to refine your inventory management practices. Join our session to learn more.

Key Business Benefits:

  • Gain insights into sales trends with key parameters.

  • Minimize excess inventory and identify slow-moving and dead stock.

  • Identify changes in customer/product ordering patterns.

Track 4
  • John Sefton
    Solutions Consultant, Phocas Software
Track 5

SAP Analytics Cloud Tips and Tricks

Tue · 4:15 PM - 5:00 PM
Moty Moshin - Senior Business Development and Solution Expert, SAP Tiran Mendis - VP of West Region, Sapphire Systems
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Tue, Oct 29, 2019 · 4:15 PM - 5:00 PM

SAP Analytics Cloud Tips and Tricks

Want to start using SAP Analytics Cloud but not sure where to start? In this session, we will review best practices and tips and tricks on:

  • Connecting to DataSources

  • Building models

  • Building stories

  • Using smart functions

  • Sharing your outputs


You will be ready to start running with SAP Analytics cloud in no time, collecting and manipulating data from multiple sources to create dashboards and stories that will allow your business to make better and faster decisions.
Track 5
  • Moty Moshin
    Senior Business Development and Solution Expert, SAP
  • Tiran Mendis
    VP of West Region, Sapphire Systems
5:00 PM
Closing Remarks
7:30 AM - 8:00 AM
Breakfast for Workshop Attendees
8:00 AM - 12:00 PM
Workshops: Additional Fees Apply
Workshop

Workshop 1: Your Action Plan for Upgrading to Your Next Version of SAP Business One

Wed · 8:00 AM - 12:00 PM
Richard Duffy - CEO and Founder, SMB Solutions Cloud Services Pty Ltd
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Wed, Oct 30, 2019 · 8:00 AM - 12:00 PM

Workshop 1: Your Action Plan for Upgrading to Your Next Version of SAP Business One

Now that SAP Business One Version 9.3 has been in general availability and we are at patch level six, it’s a great time to plan your deployment.

In this detailed workshop, we will take you through each of the new features in SAP Business One 9.3 in detail as well as discussing the new Centralized Deployment mechanism, SAP Crystal Reports 2016, and more.

In addition, we will explain how you can build an internal center of excellence to help you become even more self-sufficient when it comes to managing and supporting your deployment as well as providing a number of best practices to assist you in the upgrade process more generally.

*Post-conference workshops are optional and an additional cost of $299. Buy tickets here to reserve your spot today.
Workshop
  • Richard Duffy
    CEO and Founder, SMB Solutions Cloud Services Pty Ltd
Workshop

Workshop 2: SAP Business One Integration Framework: Making the Most of SAP's Toolbox

Wed · 8:00 AM - 12:00 PM
Nicolas Fuchs - Sr. Solution Expert, SAP
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Wed, Oct 30, 2019 · 8:00 AM - 12:00 PM

Workshop 2: SAP Business One Integration Framework: Making the Most of SAP's Toolbox

In your growing business, it’s increasingly critical to have integration between your different systems and to automate data transfer between existing systems. To optimize daily work and to reduce data inconsistency, you must integrate different data sources. To enable communication between different departments, offices, and even companies, it is necessary to integrate your business process and functions. Integration is the name of the game, and the SAP Business One Integration Framework is the tool that enables your success.

The integration framework for SAP Business One is a collaboration infrastructure. The multiple-purpose solution provides message-oriented middleware, a service bus, business process management, and acts as a data provider for mobile solutions as well as a data consumer. Are you making the best use of this tool within your organization? In this four-hour workshop, you’ll learn from SAP experts how you can successfully use the SAP Business One Integration Framework to integrate functions, applications, and elements of your business to propel your business forward.

Starting by establishing a baseline understanding of SAP Business One Integration Framework and its functionality, the workshop will then move into showcasing a real-world integration, and you’ll follow along step by step in your own practice environment. The workshop will include multiple examples of integrations and examples of additional functionality within the SAP Business One Integration Framework like workflow management, managing tasks, and keeping track of multi-step integrations.

Participants are encouraged to familiarize themselves with the via SAP’s free training course on the fundamentals available through openSAP here: https://open.sap.com/courses/ifb1

This workshop requires some technical competency as a developer and familiarity with SQL.

*Post-conference workshops are optional and an additional cost of $299. Buy tickets here to reserve your spot today.
Workshop
  • Nicolas Fuchs
    Sr. Solution Expert, SAP
Workshop

Workshop 3: Advanced Queries and Mastering SAP Crystal Reports

Wed · 8:00 AM - 12:00 PM
Cesar Aviles - Practice Manager, Clients First Business Solutions
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Wed, Oct 30, 2019 · 8:00 AM - 12:00 PM

Workshop 3: Advanced Queries and Mastering SAP Crystal Reports

SAP Business One has some amazing capabilities to make your data work harder for you. But are you taking advantage of all the tools you have at your disposal? Do you know how to configure reports to get just the right information that you and your team are looking for?

In this workshop, you’ll take a deep dive into understanding and creating complex queries that can give your organization a better grasp on core business performance metrics. We’ll start with some of the basics like table relationships and commonly used tables in SAP reporting. From there, we’ll start to look at the more advanced functions like SQL views, stored procedure, and SQL commands.

With your own laptop and a practice instance of SAP Business One, you’ll be able to manipulate a sample set of data and really learn how to use various SQL functions that everyone should be aware of, but many organizations aren’t. We’ll wrap up by teaching you some template reports like sales YTD and landed cost analysis that you can take home with you and immediately see the benefits of mastering queries and reporting for yourself.

*Post-conference workshops are optional and an additional cost of $299. Buy tickets here to reserve your spot today.
Workshop
  • Cesar Aviles
    Practice Manager, Clients First Business Solutions
Workshop

Workshop 4: Intelligent Enterprise and Experience Management for SMEs – Detailed Steps You Can Take Now!

Wed · 8:00 AM - 12:00 PM
Moty Moshin - Senior Business Development and Solution Expert, SAP
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Wed, Oct 30, 2019 · 8:00 AM - 12:00 PM

Workshop 4: Intelligent Enterprise and Experience Management for SMEs – Detailed Steps You Can Take Now!

In this session we will understand the buzzwords, review the trends, and explore the impact of becoming an intelligent enterprise can have to your business. We will use real, current use cases demonstrating why you should be looking into intelligent enterprise and experience management now. We will see the steps we can take now to understand the exact relevant needs of the business and explore possible outcomes by using tools such as Design Thinking

Key Business Benefits:

  • Understand the technology buzzwords relevant to SMEs.

  • Explore the current relevant SME predictions and trends.

  • Learn about the possible outcomes and positive impact on your business.

  • Know where to start to lean more on intelligent enterprise and experience management.

  • Hear how you can use Design Thinking and build tools in your business.


*Post-conference workshops are optional and an additional cost of $299. Buy tickets here to reserve your spot today.
Workshop
  • Moty Moshin
    Senior Business Development and Solution Expert, SAP
  • "Having attended the event as both a delegate and a speaker, this is the #1 event for Business One users to network, share, and learn together. As the community grows, we’ll need to be here each year to stay on the cutting edge."

    Reed Johnson - EVP of Operations, Goorin Bros
     
  • "This is hands down the event to attend for SAP Business One customers. It provides one space to establish and deepen relationships with other partners and peers focused on scaling their business with SAP Business One."

    Joe Leimer - Technology Director, Design Resources, Inc.
     
  • "The research for Biz.ONE is unparalleled. I wish my CFO and AR Manager were here. I’ve heard answers to some of the questions they’ve been asking. Next time you run one of these, I want my whole team here."

    Joe Runnels - Commercial Accounts Manager, Power Technology
     
  • "The Business One Conference has transformed into a one-of-a-kind event. With the entire SAP Business One ecosystem represented, this conference of Customers, Partners and SAP is about to take a quantum leap forward with Eventful Conferences at the helm!"

    Carl Lewis - Chief SAP Business One Ambassador, Vision33
     
  • "The Eventful Conferences experience is highly personalized and drives value for everyone in attendance."

    Ambrosia Vertesi - VP People, Duo Security
     
 
 

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